Ku9s believes you have the right to complete privacy. This page clearly explains what data we collect, how it is used, and the steps we take to keep your information safe.
By creating an account or using our services on ku9s, you agree to this Privacy Policy. We never sell your data or share it with third parties without your consent.
This Privacy Policy applies to the ku9s platform and all its associated services. "ku9s", "we", or "platform" refers to the organization operating ku9s. This policy is built in accordance with international data protection standards and is updated regularly.
This policy applies whenever you register, log in, play games, or use any service on ku9s. Protecting your personal data is our top priority, and we ensure that no information is collected or used unnecessarily.
Ku9s only collects data that is necessary to provide our services. We never ask for excessive or irrelevant information. Below is a breakdown of the different types of data we collect.
| Types of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID | For KYC verification and age confirmation |
| Contact Information | Mobile number, email address | For account verification and communication purposes |
| Financial Information | BKash/Nagad number, bank details | For Processing Deposits & Withdrawals |
| Technical Information | IP address, device information, browser | For Security & Fraud Prevention |
| Gaming Information | Bet history, game logs, transactions | For service improvement and dispute resolution |
ku9s never stores your password, OTP, or full card number.
There is a clear purpose behind every piece of data we collect. ku9s never uses your information for anything beyond that purpose without your consent. Below we explain in detail what data is used for and why.
Ku9s uses industry-leading technology to keep your data safe. Our servers are monitored around the clock, and we follow strict measures for all data storage.
If you notice any suspicious activity on your account, contact support immediately. Never share your password with anyone.
Ku9s uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser that help improve your experience.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause some site features to stop working.
You have full control over your personal data at ku9s. Under international data protection laws, you are entitled to the following rights.
You have the right to know what data we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data where there is no legal obligation to retain it.
You may request that the use of your data be restricted in certain circumstances.
You have the right to receive your data in a structured, portable format.
You can opt out of having your data used for marketing or analytics purposes.
To exercise any of your rights, please contact our support team. We aim to respond within 30 business days.
Ku9s strictly prohibits providing services to anyone under 18. We do not knowingly collect data from minors. If we suspect an account has been created by a minor, it will be closed immediately and all associated data will be deleted.
Ku9s may update this Privacy Policy from time to time — due to legal changes, new services, or security improvements. We will notify you in advance of any significant changes.
For any questions, complaints, or requests to exercise your rights regarding the Privacy Policy, please contact our support team. We aim to respond as promptly as possible.
Our support team speaks Bangla — so feel free to reach out in your own language.
Privacy isn't just a policy — it's reflected in everything we do.
All your data transmissions are encrypted with 256-bit SSL. No one can intercept your information in transit.
Ku9s never sells your personal data to third parties. Your information is used solely to provide you with our services.
Documents submitted for identity verification are stored in a fully secured environment and may only be accessed by authorized personnel.
Our staff can only access data that is relevant to their specific role. No one has access to information beyond what their job requires.
Independent security experts regularly audit our systems, and any vulnerabilities are addressed immediately.
You can request to view, correct, or delete your data at any time. We are always ready to help.
Answers to questions you may have.